病人的权利 & 责任
护理质量
您有权:
• Receive quality care in a safe 和 secure environment by courteous 和 skilled doctors 和 staff who respect your privacy, 保密,
和尊严.
• Receive care regardless of your age, 比赛, 种族, 宗教, 文化, 国家的起源, 语言, 还有你的文化, 值, 信仰, 和
偏好受人尊敬.
• Receive care regardless of physical or mental disability, 教育, 社会经济地位, 性, 性取向, 性别认同或者
表达式.
安全
您有权:
• Be free from neglect, harassment, misuse, verbal, mental, physical, 和 性ual abuse.
• Be free from seclusion or restraints unless needed for safety.
• Be heard 和 voice your concerns, 提出申诉或申诉, 和 receive a response without fear of retaliation.
• Access to available protective 和 advocacy services.
• Have contact information for reporting a quality-of-care concern to the appropriate State 和 Federal protection 和 advocacy services.
沟通
您有权:
• The privacy of your medical information 和 records, in accordance with state 和 federal law.
• Receive information in your preferred 语言, including services for visual 和/or auditory needs, including interpreter services free of
负责.
• Information about advanced directives 和 how a person of your choice may be designated to make care decisions in the event you are
unable to communicate your wishes.
• Have a 家庭成员, friend, 和 your doctor notified of your admission.
• Take part in making decisions concerning your care including 治疗, 预期的结果, request for second opinion or consultant,
the need for additional services while in the hospital or after dis负责.
• Information about your current health status, 需要治疗, including information necessary for you or your designee to give
informed consent prior to 治疗, except in an emergency.
• Refuse care, 治疗, or consent.
• Review 和 inspect your medical record with your caregivers at any time during your stay.
• Receive a copy of your medical records within a reasonable time frame.
• Request 和 receive a detailed bill for the services you received after dis负责.
• Receive dis负责 instructions 和 assistance with post dis负责 medical needs.
个人护理
您有权:
• Personal privacy, private conversations.
• Request 和 have a chaperone present during examinations 和 治疗s 和 during intimate examinations 和 治疗s.
• An emotional support person with you unless prohibited by policy.
• Be notified if something goes wrong 和 when there is a change in 治疗 or care.
• Be treated with respect 和尊严 in a setting that promotes health 和 well-being.
• Know the names 和 jobs of the people who care for you.
• Have your advance directive or end-of-life care wishes respected, followed 和 conflicts addressed.
• Receive visitors of your choice to include but not limited to spouse, domestic partner including same 性 partners, 家庭成员, or
friend without discrimination unless you are provided with an explanation for safety or medical reasons. You can refuse visitors at any time.
• Receive assessment 和 appropriate 治疗 for your pain.
•拒绝拍照, 视频, 电影, 录音, or other images of you for purposes other than providing medical care.
• Accept or refuse participation in research 和 care by students.
You or your representative have the responsibility to:
• Share accurate 和 complete health 和 contact information, including your advance directives or living will.
• Ask questions when you do not underst和 your condition, 治疗, or you do not plan to follow your doctor’s advice.
• Be kind, respectful, 和 considerate of other patients 和 hospital property 和 staff.
•把贵重物品寄回家.
• Let us know if you have concerns or questions about your 治疗 plan 和 the need for follow up care.
• Make arrangements for meeting your financial responsibilities, provide accurate health insurance information or payment information for
计费.
• Inform staff of ways we can improve services or make your family or visitors feel more welcome.
If you feel these rights have been violated, you want to share a care concern or file a grievance, or if we do not live up to your expectations,
please contact our patient advocate at 859.987.5037
To share a concern with us about the privacy of your health information, please contact our privacy officer at 859.987.1078
You may also contact any of the following agencies to share a care concern:
〇关心的问题
肯塔基州卫生内阁 & 家庭服务中心
特派员1-800-372-2973
Quality concerns for Medicare Beneficiaries- KEPRO – (BFCC – QIO) 1-888-317-0751
〇关注私隐
民权办公室
电子邮件:OCRMail@hhs.政府
Phone: 1-800-368-1019, TDD: 1-800-537-7697.
在hhs在线提交.go